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Welcome to BombayMoon.com (“we,” “us,” or “our”). By accessing or using our website and purchasing our products, you (“you” or “customer”) agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. About Us

Bombay Moon is a woman-owned small business based in India, working with artisans and using sustainable, locally available materials to create handcrafted home décor, lifestyle products, and accessories.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under the supervision of a parent/guardian.

  • You will provide accurate and complete information when registering or placing an order.

3. Products & Availability

  • All our products are handcrafted; variations in color, texture, or finish are natural and part of their uniqueness.

  • We make every effort to display products and descriptions accurately, but minor differences may occur.

  • Availability is subject to stock; we may discontinue or modify items without notice.

4. Pricing & Payment

  • All prices are listed in INR (₹) and are inclusive of GST unless stated otherwise.

  • Payment can be made via the secure payment gateways available on our website.

  • Orders are confirmed only after successful payment.

5. Shipping & Delivery

  • We ship across India using trusted courier partners.

  • Delivery timelines vary by location and will be displayed at checkout.

  • Risk of loss passes to you once the product is handed over to the courier.

  • International shipping may be arranged on request and is subject to customs duties and local taxes payable by the buyer.

6. Returns & Refunds

  • Returns are accepted only in case of damaged or defective products, reported within 48 hours of delivery with photo evidence.

  • Products must be unused, in original packaging, and accompanied by proof of purchase.

  • Refunds (if approved) will be processed to the original payment method within 7–10 business days.

  • Personalized, discounted, or sale items are not eligible for return or refund.

7. Intellectual Property

  • All content on this website, including images, designs, text, logos, and product photography, belongs to Bombay Moon.

  • You may not copy, reproduce, or distribute any material without prior written permission.

8. Limitation of Liability

  • Our products are for personal use only.

  • We are not liable for indirect, incidental, or consequential damages arising from the use or misuse of our products.

  • Our maximum liability is limited to the purchase price of the product in question.

9. Privacy & Data

  • We respect your privacy. Personal data collected during orders is used only for fulfilling transactions and improving customer experience.

  • We do not sell or share your information with third parties, except as required for payments, shipping, or by law.

10. Governing Law

  • These Terms & Conditions are governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

11. Changes to Terms

We may update these Terms & Conditions at any time. The latest version will always be available on this page. By continuing to use our website, you accept any changes.

12. Contact Us

For any queries, reach out to:

Bombay Moon

Email: info@bombaymoon.com

Website: https://www.bombaymoon.com